For Shopify stores selling cash on delivery

More COD parcels delivered.
Fewer coming back.

DeliverAI stops buyers who order and never collect, confirms every order with an AI voice agent from a local number, and follows each parcel until it is paid for — by phone, SMS, Viber and email — WhatsApp coming soon.

Get DeliverAI Calculate your savings
Seconds
risk check per order
Minutes
to the confirmation call
24/7
parcel follow-up
Order #10482 · COD · €54.90 live

Maria K. · Thessaloniki

2 items · Cash on delivery

DeliverAI receives the order the second it is placed in Shopify.

PhoneStore historyPublic registries
Refused at the doorNever collected from the lockerShipping paid twiceStock stuck in transit for weeksSame buyer, third order, third returnWrong address, no answerPacking cost wasted

The COD problem

Every parcel that comes back is paid for twice.

In cash-on-delivery markets a large share of orders is refused or never picked up. Each one costs shipping out, shipping back, packing and weeks of stock off the shelf — and the order still earns nothing.

Stop non-collectors

Public registries + your store's history flag the buyers who never collect.

AI confirms every order

A local, natural voice checks the order and address within minutes.

Rescue waiting parcels

Failed attempt? The agent calls and gets a pickup promise.

Local in every market

Local numbers, local languages, your brand's name.

Markets & savings

What do undelivered parcels cost you?

Pick the country you sell in, then move the sliders to your own numbers. No email required.

🇬🇷 18.8% of COD parcels came backMeasured by DeliverAI on 3,855 settled COD orders of a Greek Shopify store, 2025–26

Today you pay for

282 returned parcels a month

= €2,538 burned every month

Return rate18.8% → 13.2%

85 more parcels delivered every month

Shipping costs saved / year

€9,137

Extra cash collected / year

€50,760

One app, checkout to doorstep

Everything that gets a COD parcel delivered

Know who never collects — before you pack the box.

Every COD order is checked against public registries of buyers reported for ordering and not collecting, plus their record in your own store. Known non-collectors are held in Shopify with the reason written on the order.

  • Public non-collector databases
  • Your store's delivery history per customer
  • Hashed phone numbers — no personal data shared
Order #10519 · €62.00HOLD
  • 4 COD orders, 3 never collected
  • 2 reports in public registries
  • Matched by hashed phone number

Saved: shipping both ways, packing and 10 days of stock in transit.

Live in an afternoon.

  1. 01

    Install on Shopify

    One click from the App Store. Nothing to code.

  2. 02

    Pick your markets

    We set up a local number and sender for each country.

  3. 03

    Set your rules

    Calling hours, hold thresholds and which messages go out.

  4. 04

    Watch returns drop

    Every call, hold and rescued parcel in one dashboard.

You stay in control — DeliverAI never cancels an order on its own.

Simple pricing

Billed through Shopify. Start free, upgrade when you want calls and messages.

Pay when we work

Calls and messages are billed only when they actually happen. Unanswered calls are free.

Start for free

Risk checks and holds on every COD order cost nothing on the Free plan — forever.

Never a surprise

Usage is capped at an amount you approve in Shopify. No contract, cancel anytime.

Free

€0

forever

  • Risk check on every COD order
  • Holds and tags in Shopify
  • Shared non-collector database
  • Dashboard

Starter

€29

per 30 days · 14-day free trial

  • Everything in Free
  • AI confirmation calls
  • Customer emails
  • Your own phone number

Growth

Most complete

€79

per 30 days · 14-day free trial

  • Everything in Starter
  • SMS reminders and pickup calls
  • Courier escalations
  • Rewards for collected parcels
  • Call-script editor

Usage on paid plans: AI calls €0.35/minute (unanswered calls are free), SMS/Viber €0.08 per message, €0.05 per processed order, own phone number €5 per 30 days. Usage is capped at an amount you approve (default €200 per 30 days).

Questions

Shopify stores that sell with cash on delivery — anywhere refused and uncollected parcels eat the margin: Greece, Cyprus, the Balkans, Romania and similar COD-first markets.

No. DeliverAI holds risky orders and tells you why. Cancelling is always your decision.

Greek, Bulgarian, Romanian and English today, with more on request. Every call is recorded and transcribed on the order.

Public registries of buyers reported for not collecting COD parcels, and the delivery history inside your own store. Phone numbers are compared as one-way hashes.

Through your Shopify invoice. The Free plan stays free; calls and messages on paid plans are capped at an amount you approve.

Ship less. Deliver more.

Tell us your markets and monthly COD volume — we'll show you how DeliverAI fits your store.

support@deliveray.io